Duquesne Light Bill Pay

Duquesne Light Bill Pay


Duquesne Light

Duquesne Light

If you need to pay your Duquesne Light bill, you’ve come to the right place! This guide provides an overview of your payment options, as well as extra important customer information. We recommend paying online. To make a payment online or manage your account, follow the link provided below on this page to the Duquesne Light bill pay login. You will also find useful “pay my bill” information such as the customer service number, payment mailing address, and billing phone number below.

Pay My Duquesne Light Bill

There are lots of ways to pay your bill with Duquesne Light – but be aware! Many are provided in partnership with Western Union and are subject to transaction fees. We recommend sticking to the online account service as this is free and comes with no transaction fees.

Pay Online: The online account service offered by Duquesne Light gives you everything you need to review and pay your bills. Once enrolled you can receive and pay your bills online, and for extra convenience you can establish an automatic payment schedule with Duquesne Light’s Automated Bill Payment Plan. This service comes at no extra cost. To make your Duquesne Light bill payment online click the “Pay Online” button below to login, register, view your bill or manage your account online.

Pay by Phone: If you are a residential or small business customer, you can pay your bill over the phone at any time. Call customer service at . This is a third party service provided by Western Union, and a convenience fee applies each time you use the service.

Pay by Mail: You can still pay in the traditional way. The Duquesne Light bill payment address is: Duquesne Light Co., Payment Processing Center, Pittsburgh, PA 15267-0001. Checks and money orders are accepted. Do not send cash. Please include your Duquesne Light account number on your check. Your account number is located on your statement. To ensure your Duquesne Light payment is received on time it is recommended that you mail your payment at least 5 business days prior to the due date shown on your monthly billing statement.

Pay on the Go: Duquesne Light Mobile Payments is a new mobile app that lets you make bill payments on the go. Although the app is free to download and use, there is a per-transaction fee of $2.50. The app’s payment functions are provided by Western Union.

Pay in Person: There are plenty of authorized Western Union payment agents located in the Duquesne Light service area. To find your nearest location, visit the Duquesne Light website.

Start New Service

With a simple and short online process, Duquesne Light makes it easy to start a new service. Online applications take a few days to process, but if you need your service sooner you can call customer service (see below). Online forms can also be completed if you need to transfer or stop an existing service.

Customer Financial Assistance

Duquesne Light offers a number of support programs for customers in difficult financial situations. For example, the Customer Assistance Program (CAP) offers payment assistance based on household income. With this and other programs available, it is worth calling to see how Duquesne Light can help you.

Duquesne Light Contact

Customer service hours are Monday thru Friday, 8AM – 5PM.

Customer Service:

Report an Outage:

“Watt Choices” Energy Efficiency Program:

Electric Choice:

About Duquesne Light

Duquesne Light is a utility that provides electric services to over 500,000 customers (residences and businesses) in Southwest Pennsylvania. The history of the company stretches back a long way, and for the first 75 years (beginning in the 1870’s) the company was a subsidiary of the famous Philadelphia Company. The company offers a range of electric solutions, as well as money-saving programs and energy-saving guides.

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