Contact Information


Alaska USA Member Service Center

Nationwide toll free or

Hours of operationOpen 24 hours a day, 7 days a week

Emailmemberserviceatalaskausa.org

Routing number325272021 [ Electronic Funds Transfer (EFT) account ]

Mailing address P.O. Box 196613
Anchorage, AK 99519-6613 U.S.A

Apply for a loan

Consumer loans and credit cards
  • Call the Member Service Center (above)
  • Fax an application: or outside Anchorage
Mortgages and other real estate loans

Mortgages

  • Alaska
  • Arizona
  • California
  • Washington

Other real estate loans including Home Equity Line of Credit (HELOC)

  • in Anchorage
  • toll free in Alaska and Washington
Business & commercial loans
  • Alaska:
    or
    outside Anchorage
  • Arizona:
    or
    outside Glendale
  • California:
    or
    outside Victor Valley
  • Washington:
    or
    outside Seattle
  • Alaska USA Member Service Center:

Report lost or stolen items

Lost or stolen checks, ID, travelers cheques, or money orders
  • Checks/identification: Call the Member Service Center (above)
  • Travelers cheques:
  • Money orders:
Lost or stolen ATM or Visa Debit Card
  • Call the Member Service Center (above)
  • After hours call
Lost or stolen Visa credit card
  • Call the Member Service Center (above)
  • After hours call

Additional contact information

Mailing addresses

Corporate offices
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613

Deposits / Payments (Alaska)
Alaska USA Federal Credit Union
P.O. Box 196613
Anchorage, AK 99519-6613

Deposits / Payments (U.S. and international)
Alaska USA Federal Credit Union
P.O. Box 1958
Victorville, CA 92393-1958

Express deliveries
Alaska USA Federal Credit Union
4000 Credit Union Drive
Anchorage, AK 99503

ATM, Visa Debit Card, and credit card services
  • Alaska USA ATMs
  • Visa ATM locator
    • Activate your Visa® Credit Card:
    • Nearest PLUS® ATM locations:
      (800) THE-PLUS
  • Credit report dispute
    • in Anchorage
    • ext. 2000 outside Anchorage
    Questions about your current Alaska USA mortgage

    all locations

    Transaction dispute

    Call the Member Service Center (above)

    Learn more about disputing electronic transactions.

    Account activity and verification

    fax