OUC Bill Pay

Orlando Utilities Commission Bill Pay (OUC Bill Pay)



Have an account with OUC and need to make a bill payment? Find out your options and get your bill paid right here. Quick online payments are available – follow the link provided on this page to the Orlando Utilities Commission login page. To make a payment online or manage your account, follow the link provided below on this page to the Orlando Utilities Commission bill pay login. You will also find useful “pay my bill” information such as the OUC customer service number, payment mailing address, and billing phone number below.

Pay My Orlando Utilities Commission Bill

With the Orlando Utilities Commission there are lots of ways to keep on top of your utility account and pay your bills. This guide covers all the payment options offered by OUC. Note that OUC no longer accepts payments at the downtown Orlando and Gardenia walk-in centers.

Pay Online: MyOUC is an online account service that supports payments by electronic check and debit/credit card. This online service is simple to use and comes with features to help you manage your account and keep on top of your bills. Use the service to see your monthly bills, update account details and get support. Supported debit/credit cards are American Express, MasterCard, Visa, Discover, ACCEL, STAR, NYCE and PULSE. Credit and debit card payments come with a fee of $5.75. To make your OUC bill payment online click the “Pay Online” button below to login, register, view your bill or manage your account online.

Pay Automatically: Through the online service you can establish an automatic payment schedule with payments made from your checking/savings account. This service is not available with debit/credit cards.

Pay by Mail: The Orlando Utilities Commission bill payment address is: OUC, PO Box 31329, Tampa, FL 33631-3329 (use this address if you have the bill stub). If you don’t have the bill stub, send your check or money order to the correspondence address: Orlando Utilities Commission, PO Box 3193, Orlando Fl 32802. Please include your OUC account number on your check. Your account number is located on your statement. To ensure your OUC payment is received on time it is recommended that you mail your payment at least 5 business days prior to the due date shown on your monthly billing statement.

Pay by Phone: The pay by phone service supports debit and buddhism2.rus. Customers in Orlando/Orange County can call . Customers in Osceola/St. Cloud can call . This is an automated service available around the clock. Have your account number ready when you call.

Pay in Person: There are a number of payment service providers situated around the OUC service area. Authorized providers include Walmart, Publix, Winn Dixie, Fifth Third Bank, St. Cloud Utilities, 7-Eleven, ACE Cash Express, Advance America, Amscot and Direct Auto. Payments made at an authorized payment center are posted to your account immediately. There is a $1.25 transaction fee.

Orlando Utilities Commission Contact

OUC agents are available from 7AM to 6PM Monday – Friday. The following customer care numbers should be called in the event of a power outage or water problem, as well as account and billing queries, and new accounts. New customers should visit the New Customers help page for more information on services, charges, accounts and billing.

Customer Service (Orlando/Orange County):

Customer Service (St. Cloud/Osceola County):

Mailing Address: Orlando Utilities Commission, PO Box 3193, Orlando Fl 32802

About Orlando Utilities Commission

Orlando Utilities Commission is a municipal public utility that provides electric and water services to Orlando, as well as areas of Orange County and St. Cloud. The utility was founded in 1922 when the city of Orlando purchased Orlando Water & Light Co., and is today the second largest electric utility in the state of Florida. OUC currently services 250,000 customers.

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