Macy’s – Login – Address – Customer Service

Macy’s and Login

Making your Macy’s or need to login to view your statement or manage your account online? The world famous department store Macy’s is now offering the Macy’s Credit Card, providing you access to lots of exclusive rewards and savings that you can’t find anywhere else. If you are a regular Macy’s customer, then the Macy’s Credit Card can improve your purchasing power for anything you want to buy across all departments. Please read on to find out the details about the Macy’s Credit Card, and information on how to make payments. To make a payment online or manage your account, follow the link provided below on this page to the Macy’s credit card login. You will also find useful “pay my bill” information such as the credit card customer service number, payment mailing address, and billing phone number below.




The Macy’s credit card is issued by Department Stores National Bank.

Pay Online:  This account is a dual online shopping account and a credit card management system. You can settle an outstanding balance online through either CheckFree or Quick Pay. There are many payment options, such as making a single payment from your bank, or setting up an automatic payment. To make your Macy’s online click the “Pay Online” button below to login or register. 

Pay by Phone: The Macy’s phone number is: .

Pay by Mail: The Macy’s mailing address is: Macy’s American Express®, Account Payments, PO Box 183084, Columbus, OH 43218-3084 for Macy’s AMEX payments. And for Macy’s card payments: Macy’s Payments, PO Box 183083, Columbus, OH 43218-3083. Please include your Macy’s account number on your check. Your account number is located on your statement. To ensure your Macy’s payment is received on time it is recommended that you mail your payment at least 5 business days prior to the due date shown on your monthly billing statement.

Pay In Store: Yes. You can also make payments in any of the Macy’s stores.

Macy’s Credit Card Customer Service: Credit customer services is available through private message through your online account, or by calling (priority customer service is available for Elite cardholders). Credit Customer Service is available Monday – Saturday 9AM-9PM ET/PT, and Sunday, 11 AM-8PM ET/PT.

Overview of Macy’s Credit Card

The Macy’s Credit Card can only be used at Macy’s stores, and all of the rewards and benefits you receive will be based on Macy’s purchases. The main reward is the Macy’s Star Rewards scheme, which offers a certain percentage on purchases, depending on how much you spend in a year. This percentage can then be redeemed for any items of your choosing in store (the offer does not apply for the online store). There are special times of the year when exclusive deals are available, such as Choose Your Own Sale and Use Your Card Events. Rewards cannot be used to make payments for an account. In addition to star rewards, you will also receive exclusive special offers and money-off coupons, to be used online or in-store. Once you have applied for a Star Rewards Card, you will either be given the Red, Gold, Platinum or Elite card. The first card rewards spending up to $499.99 per year, gold rewards between $500 and $999.99 per year, platinum rewards between $1000 and $2,499.99 per year and elite rewards for spends of over $2,500 per year.

Macy’s Credit Card Interest Rates and Terms

The spending limit you receive is based on individual criteria and circumstances, and you will find out what limit you will receive after you have applied. The standard annual percentage rate (APR) for purchases is 24.5% variable, which is subject to change based on the Prime Rate. If you would like not to pay interest, then ensure that you pay-off the account balance in full up to 25 days after the latest bill. Late payment fees and returns charge up to $35. Full Macy’s Credit Card terms and conditions can be found on the company’s website.

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2 Responses to Macy’s – Login – Address – Customer Service

  1. admin says:

    Hello Ileana,

    Are you trying to login to the Macy’s page?

    Kindest regards,

  2. ileana ganescu says:

    Why can’t log in ?

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