Anaheim Public Utilities Bill Pay
Anaheim Public Utilities Bill Pay and Login
Do you need to make a payment for your Anaheim Public Utilities bill? This guide is here to help. Your payment options are listed just below – pay your Anaheim Public Utilities bill online by following the link to the Anaheim Public Utilities login page. Information on opening and closing accounts, and general contact and organization information, is also provided. To make a payment online or manage your account, follow the link provided below on this page to the Anaheim Public Utilities bill pay login. You will also find useful “pay my bill” information such as the customer service number, payment mailing address, and billing phone number below.
Pay My Anaheim Public Utilities Bill
Pay Online: With the “Pay Your Bill Online” service from Anaheim Public Utilities you view your utility bills, make single payments and set up recurring monthly payments. The service is also useful because you can view your past energy use, receive energy saving tips and create energy saving plans. This service supports transfers from bank accounts, as well as debit/credit cards (Visa, MasterCard, Discover). To make your Anaheim Public Utilities bill payment online click the “Pay Online” button below to login, register, view your bill or manage your account online.
One-Time Payment Online: With this service you can make a single payment without needing to register or log in. Payments take 2-5 business days to be posted to your account.
Pay By Phone: Payments can be made over the phone at . Representatives are available during office hours (7AM – 5:30PM PT Monday-Friday).
Pay in Person: You can pay your bill in person at 201 S. Anaheim Blvd. CA 92805. There is an after-hour drop-off box available.
Pay By Mail: The Anaheim Public Utilities bill payment address is available on your utility bills. You can pay by check/money order or by credit card. When paying by check, make sure you return the bill stub and write the customer/location ID numbers on the check/money order. Your account number is located on your bill. To ensure your Anaheim Public Utilities payment is received on time it is recommended that you mail your payment at least 5 business days prior to the due date shown on your monthly bill.
Account Opening and Closing
You can turn off or on utility services with Anaheim Public Utilities through the “Manage Your Account” service online, or by calling customer services at .
Request a Payment Extension
If you cannot afford to pay your current bill, you can request a payment extension with the online “Manage Your Account” service. For other questions relating to services and rates, call customer services or send an email (details provided below).
General Contact Information
Customer Services: . Available during normal office hours.
Report a Problem with your Electric/Water, or report an emergency (24/7):
Customer Services (email):
Address (Public Utilities Offices): Anaheim West Tower, 201 South Anaheim Blvd. Anaheim, CA 92805.
About Anaheim Public Utilities
Anaheim Public Utilities is a not-for-profit utility, owned by the City of Anaheim, that has delivered water and electricity to the residents and businesses of Anaheim for over 115 years. The utility delivers electricity to 345,000 residents, as well as many businesses and schools.
While APU currently sources the majority of its electricity from coal and natural gas (from the Western U.S.), it is currently expanding its power portfolio to include greener, more sustainable resources including landfill gas, wind, solar and geothermal. This goes alongside a multitude of energy efficiency programs, incentives and rebates to help residents, businesses and schools save money and get smarter with their energy usage.
With APU’s ‘neighbor comparison’ service, customers can compare their energy usage to other residents, and use this to make better decisions with their energy and water usage.